My Orders
For stock orders, returning for a size swap or refund can be made within 14 days of receipt via our online returns system (through your XDream account) or b...
Thu, 13 May, 2021 at 5:10 PM
TABLE OF CONTENTS In Stock Back-order / Custom order Out of stock Contact Before Purchasing In Stock Website product showing "In stock" wi...
Wed, 29 Dec, 2021 at 4:27 PM
TABLE OF CONTENTS UK Consumers & Businesses EU Consumers EU Businesses VAT Export Account Setup Worldwide This document provides guidance on h...
Tue, 21 May, 2024 at 5:00 PM
We aim to provide the best value, not simply the cheapest price, so we do not typically price match to other retailers or offer regular discounts. By off...
Wed, 7 Jul, 2021 at 12:16 PM
TABLE OF CONTENTS In Stock Items Back Order Items Mixed Stock / Custom Orders My order has not arrived after the dispatch confirmation No tracking lin...
Tue, 28 Dec, 2021 at 11:45 PM
TABLE OF CONTENTS Payment Methods Accepted Credit & Debit Cards Bank Transfer Direct Debit Credit Account Payment methods not accepted Cash C...
Wed, 29 Dec, 2021 at 12:35 AM
Where do you ship from? All orders are shipped from our UK stores in Kent and Shropshire unless otherwise specified. Occasionally we may ask a suppl...
Tue, 21 May, 2024 at 4:59 PM
TABLE OF CONTENTS Adding to an existing order Removing an item from an order / Cancelling an order Stock Items Custom Items Changing an order Stock...
Wed, 29 Dec, 2021 at 12:22 PM